for Individuals

FAQs specifically for individual and family users of Reimbursify.

What is Reimbursify?
Reimbursify is a service that makes it easy for you to file out-of-network health insurance reimbursement claims right from your smartphone in less than a m...
Tue, 30 Jan, 2024 at 8:44 AM
How do I create a Reimbursify account (as an individual)?
First, install the Reimbursify mobile app on your smartphone to create your Reimbursify User Account.  Download it here: Below are step-by-step ...
Tue, 3 Oct, 2023 at 12:55 PM
How do I file a claim (as an individual)?
Reimbursify dramatically simplifies the entire claim submission process and should only take you a few minutes. First, download the Reimbursify mobile a...
Tue, 3 Oct, 2023 at 11:42 AM
How much does Reimbursify cost for client or patients?
If your practitioner is a member of our Practice Pro (or our new Practice Plus plan) there is no charge to file a claim at all.  If your practitioner is...
Mon, 11 Sep, 2023 at 10:14 AM
What type of treatment does it work for?
Different insurance plans offer varying levels of coverage for out-of-network care. We have successfully processed reimbursement claims for the following ty...
Fri, 31 Jul, 2020 at 4:16 PM
What is a superbill?
A superbill is a special type of receipt that is provided to a patient by a healthcare practitioner for submitting reimbursement claims to insurance compani...
Mon, 11 Sep, 2023 at 10:24 AM
How Do I Enable Automatic Claim Status Updates?
When you enable Automatic Claim Status Updates for your Reimbursify account, your claims will automatically be updated as soon as they are processed by your...
Tue, 9 Nov, 2021 at 6:23 PM
How long does it take to process a claim?
Our digitized process gets claims delivered to insurance payers' processing hubs within hours.  While many payers will process the claims within a week ...
Fri, 1 Mar, 2024 at 2:09 PM
When will my claims appear in the “Processed by Insurance” section of the app?
All claims that you file will initially appear in the "Sent to Insurance" section of the Reimbursify mobile app, as in the illustration, below: ...
Tue, 19 Apr, 2022 at 12:58 PM
How do I submit superbills with my claims?
All claims submitted through Reimbursify must be accompanied by a copy of the superbill. Click here for more information about superbills. Note: You may...
Tue, 24 Nov, 2020 at 7:56 PM