On February 21, 2024 our technology partner, Change Health Care system reported a Cyber Security event and has stopped all connectivity while they investigate. This system is responsible for providing eligibility data for over 500 payers.

Change Healthcare's experts are working to address the matter. Once they became aware of the outside threat, in the interest of protecting their partners and patients, they took immediate action to disconnect their systems to prevent further impact. The disruption is expected to last at least through the day. They will provide updates as more information becomes available.

Change Health Care is reporting updates regarding this issue here:


We will update this page when the issue is resolved, and apologize for the inconvenience.

Below is a list of payers affected:

93044    A I Benefit Plan Administrators

22384    Administrative Concepts Inc

59141    Administrative Services Inc


83077    Advantek Benefit Administrators


59314    Advanzeon Solutions

128CA    Aetna Better Health of California

68024    Aetna Better Health of Illinois/ IlliniCare

AESSI    Aetna Senior Supplemental Insurance

62118    Aetna Senior Supplemental Insurance (Aetna SSI)

38692    Aetna TX Medicaid CHIP

37280    AGA

64158    Agency Services Inc

31138    AHPO Cleveland OH

95422    AIDS Healthcare Foundation

RP065    Alacura Medical Transportation Management LLC

91136    Alaska Childrens Services Inc

13550    ALICARE

58234    Alliant Health Plans of Georgia

37308    Allied Benefit Systems

TH085    Alpha Data

RP016    Alterwood Advantage

13343    Amalgamated Life PA Alicare

75137    AmeriBen Solutions Inc

63103    American Behavioral

62030    American General

31150    American Health Advantage of FL

31145    American Health Advantage of Idaho & Utah

MMS01    American Health Advantage of MO

31135    American Health Advantage of MS

31125    American Health Advantage of OK

31130    American Health Advantage of TN

31155    American Health Advantage of TX

01066    American Healthcare Alliance

72099    American LIFECARE

23212    American Medical and Life Insurance

74048    American National Ins Co ANICO

44444    American Postal Workers Union He

48055    American Progressive Life and Health

TH117    American Whole Health Networks

37322    American Worker Health Plan

47009    Ameritas Life Insurance Corp

64090    AmFirst Insurance Company

53085    Anchor Benefit Consulting Inc

37105    Arcadia Healthcare Solutions

36364    Arcadia Healthcare Solutions - NPA

27154    Arizona Priority Care Plus

61184    Arkansas Superior Select

06603    ASA GEHA

36483    Aspirus Medicare Advantage

38265    ASR

36326    Associates for Health Care, Inc. (AHC)

75068    Assurant Health Self Funded

37323    Assurant MiniMedKey Family

22285    Atlantic Medical Insurance

37242    Aultra Administrative Group

38259    Automated Benefit Services

46045    Avera Health Plans

12X42    Banner Health Network

84324    Banner Medicare Advantage Plus PPO

84323    Banner Medicare Advantage Prime HMO

66901    Banner UFC ALTCS

65026    Baptist Health South Florida

38238    Bass Administrators, Inc.

81079    BayCare Select Health Plans Inc

63100    Behavioral Health Systems

99320    Benefit Risk Management Services

25145    Benefit Coordinators Corporation

48611    Benefit Management Inc

39081    Benefit Plan Administrators Co. Eau Claire, WI

BV001    Block Vision

15754    Blue Grass Family HealthSRRIPA

57115    Blue Shield of California Promise Health Plan

52192    Bravo Health

22286    BritCay

BTHS1    Brown and Toland Health Services

BTSS1    Brown and Toland Medical Group

94056    California Pacific Medical Center

71057    Cannon Cochran Management Service

66010    Care N Care

41222    Care To Care

27004    Care Wisconsin Health Plan

14182    CareCore National

14179    CareCore National LLC Aetna Radiology Claims

14188    CareCore National LLC WellCare New York POS 11 Rad Claims

14180    CareCore National, LLC (Oxford Radiology Claims)

75191    CareFirst Administrators (Charlotte)

45281    CareFirst Community Health Plan Maryland

93975    CareOregon Inc

NCH03    CarePlus Urology - New Century Health

10010    Careworks

56195    Carolina Summit Healthcare Inc

68063    Celtic Insurance

94312    Center for Elders Independence

CPHL0    Centers Plan for Healthy Living

36215    Central States Health & Welfare Funds

84146    CHAMPVA HAC

16600    Chautauqua County Healthcare Plan (Mayville, NY)

33070    ChiroMetrics Inc

38308    Christian Brothers Services

59355    Christian Care Ministries

10629    Christus Health Medicare Advantage

52106    CHRISTUS Health Plan TX HIX

62308    CIGNA

13193    Cigna Medicare Supplemental Insurance

43056    Claims Development Corporation

85468    Clear Spring Health

77201    Clearchoice Health Plan COIHS

13285    Clover Health

02041    CMHC

23708    CO Employees Hospital Association

CAS89    Coastal Administrative Services

47394    Coastal Care Services Inc.

42049    Cofinity - Group Resources

22284    Colonial Medical

84129    Colorado Access

14315    Commonwealth Care Alliance - DOS Prior to 4/1/2023

14316    Commonwealth Care Alliance - Medicare Advantage - DOS prior to 4/1/2023

73143    Community Care Managed Health Care Plans of Oklahoma

48145    Community Health Choice

60495    Community Health Choice Health Insurance Marketplace

66121    Community Medical Group of the West Valley Inc

15243    CompManagment Health

37363    Compsych

19028    Concentrix Insurance Solutions

95399    Conifer Health Solutions

06105    ConnectiCare Inc

78375    Connecticare Medicare

75284    Consolidated Associates Railroad

87843    Consolidated Health Plans

WCAS1    Constitution States (Travelers)

71404    Continental General Insurance Co


58204    Coordinated Medical Specialists

58231    Core Administrative Services

35182    CoreSource AZ/MN/MD/PA/IL/NC/IN

35187    CoreSource Internal

75136    CoreSource Little Rock

35183    CoreSource OH

CORIZ    Corizon Health Inc

RP111    Cornerstone Hospice and Palliative Care, Inc.

43160    Correctional Medical Services

CMSP1    County Services Medical Program

58102    Covenant Administrators, Inc. (Atlanta, GA)

TH108    Covenant Management Systems

56213    Crescent Health Solutions

20572    Crowe Paradis Service Corp

37266    CroyHall Mgmt Inc


59144    Culinary Las Vegas - Unite HERE Health


00157    Davis Vision

38261    DCHP - Texas Medicaid

39113    Dean Health Plan

77124    DELANO IPA

63740    DentaQuest Vision

84133    Denver Health and Hospital Authority

84134    Denver Health Indigent

84135    Denver Health Medical Plan

84131    Denver Health Medical Plan Inc

44006    Desert Oasis HealthCare

RP088    Dignity Health Plan

DCA62    Direct Care Administrators

06102    Diversified Administration Corp

DOLMG    Dolton Medical Group


34166    EBS OF OHIO


31625    ElderPlan Inc

03964    Elderwood Health

34167    Emerald Health Network Inc All P

95600    Emergency Medical Services Fund Orange County CA

59299    EMIKP Ambulance Claims

38241    Employee Benefit Concepts (Farmington Hills, MI)

37257    Employee Benefit Consultants

37216    Employee Benefit Services (Ft. Mill, SC)

42149    Employee Benefit Systems

35112    Employee Plans LLC

75236    Employer's Direct Health - (Employee Plan)

75232    Employers Direct Health

75235    Employers Direct Health (Fully Insured)

75233    Employers Direct Health (Self Funded)

L0240    EnableComp

35206    Encircle PPO

56190    Envolve Vision

TH110    ERISA

20818    Essence Healthcare

30210    Esurance Inc

RP037    eternalHealth

35605    Everence

64300    EVERSANA Life Science Services LLC

59313    Evolutions Healthcare Systems (New Port Richey, FL)

22344    Exceedent

37300    FACS Group

22254    Fallon Community Health Plan

RP061    Farm Bureau Health Plans MAPD

14140    Farm Family Life

73159    First Health Network fka CCN Ma

FCC01    FirstCarolinaCare - New

62061    Fiserv HealthKansas

95411    FL MCO PHCPHP

48116    Florida Hospital Waterman

48117    FMH Benefit Services Inc

23802    Forevercare


64069    FoxEverett Inc

41212    Freedom Health Plan

99660    Fresno PACE

H0657    Friday Health Plans

59204    Fringe Benefits Coordinators

34171    FrontPath Health Coalition

60550    Gateway Health Plan - Medicare Assured

25169    Gateway Health Plan Medicaid PA

75273    Geisinger Health Plan

46050    Generations Healthcare

46051    Generations-Hillcrest

31140    Georgia Health Advantage

07205    Gilsbar Inc

07689    Global Care Inc

GEM01    Global Excel Management


47083    GMS Inc

GMGSA    Gonzaba Medical Group


57254    Government Employees Health Association,Inc. (GEHA)

GRV01    Gravie Inc.

36338    Group Administrators Ltd

39167    Group Health Cooperative of South Central Wisconsin

91121    Group Health Cooperative WA State

37276    Group Insurance Service Center, Inc.

64246    Guardian Life Insurance Company

47738    Hamaspik Choice

75126    Harpeth IPA Amerivantage

59143    Harrington Health BPO

04245    Harvard Pilgrim Stride Health Plan MA

82018    HCS Health Claims Service Boise

77950    Health Alliance Medical Plans

38224    Health Alliance Plan of Michigan

62180    Health Choice Pathway

62111    Health Cost Solutions (HCS)

34158    Health Design Plus Hudson OH

95019    Health First Health Plans

75318    Health Management Concepts

04286    Health New England

80142    Health Partners PA

20270    Health Payment Systems Inc

68035    Health Plan of San Joaquin

44273    Health Plans Inc

37290    Health Services for Children wit

HCH01    Healthcare Highways

56731    Healthcare Resources NW

62179    Healthchoice of AZ

85729    Healthcomp Inc

80141    Healthfirst

59140    HealthPlan Services

45302    HealthPlus Managed Long Term Care

71084    HealthScope Benefits

75237    Healthsmart Accel

HSPC1    HealthSmart Preferred Care Inc

71075    Healthsource AR Med CIGNA

01041    Healthsource ME

75255    Healthsource N TX CIGNA

56147    Healthsource NC CIGNA

02038    Healthsource NH

68195    Healthsource Provident

06119    Healthsource SC

63092    HealthSpring HMO Medicare Choice

22251    Healthy York Network

60058    Hennepin Health

37114    HEREIU Welfare Pension Funds

59230    Heritage Consultants

30862    Heritage Victor Valley Medical Group

95393    High Desert Medical Group

47181    Highmark BCBSD Health Options Inc

86066    HMA Hawaii

91164    HMSO Highline Medical Service Organization

88023    Hometown Health Plan Nevada

54750    Huron PACE

22175    I E Shaffer West Trenton NJ

81810    IBG Administrators LLC

26054    iCare Health Options TPA

97661    IEC Group AmeriBen

75274    IHG Direct

40043    Imagework Technologies Corp.


35161    Indiana ProHealth Network

IUHPL    Indiana University health Plan Commercial

95444    Indiana University Health Plan Medicare Advantage

38343    Ingham Health Plan Corporation

31172    Innovante Benefit Administrators

37279    Insurance Administrator of America

13315    Insurance Design Administrators

31127    Integra Group

31129    Integra GroupCHA

60280    Interface EAP IEAP

23287    Intergroup Services Corporation

93116    INTERLINK Health Services

TH033    JI Specialties


52123    Johns Hopkins Healthcare USFHP

34136    JP Farley Corporation

91051    Kaiser Foundation Health Plan Washington

93079    Kaiser Foundation of the Northwest

94123    Kaiser Hawaii

21313    Kaiser Health Plan Inc Georgia

94320    Kaiser PPO

40137    Kalos Health

95279    Keenan Associates CA

28021    Kern County CDCR

37217    Key Benefit Administrators India

35317    KEY GAP

95460    Key Health Medical Solutions Inc

37321    Key Select

LACAR    LA Care Health Plan

66127    Lakeside Comprehensive Healthcare

66125    Lakeside Medical Group

LAWND    Lawndale Christian Health Center

52193    LBA Health Plans

37316    Leon Medical Center Health Plan

LIB01    Liberty Advantage

87071    Liberty Health Advantage

37281    Liberty Union

33LGC    Life Gift Cards

TH120    Life Investors Insurance

TH093    Life Investors of America Long

25181    LIFE Pittsburgh

41136    Life Trac

76870    LifePath Hospice Inc

37267    Loma Linda University Adventist

33036    Loma Linda University Healthcare

90328    Lovelace Sandia Health Plan

37175    Loyola Physician Partners

88056    Lucent Health

36334    MacNeal Health Providers CHS


11303    Magnacare

45341    Maine Community Health Options

35162    Managed Care Services LLC

46000    MAPFRE

20805    Marrick Medical Finance LLC

46478    Marrick WRx


83269    Mary Washington Health Plan

37121    Mashantucket Pequot Tribal Nation

86220    Mass Advantage

04293    Mass General Brigham Health Plan

27320    Max Specialty Benefits

83028    MBA Benefit Administrators Inc

59231    MedCom

95321    Medfocus


62177    Medical Reimbursements of America

12057    Medical Services Initiative

62160    MedSolutions Inc

39190    MedStar Family Choice

RP062    MedStar Family Choice, Inc (DC)

RP063    MedStar Family Choice, Inc (MD)

85461    Memorial Medical Center - AllCare

37050    Mental Health Consultants Inc

86087    Merchants Benefit Administration

86052    Mercy Care Plan AHCCCS

33628    Mercy Maricopa Integrated Care

39114    MercyCare

64157    Meritain Health

13265    Metro Plus Health Plan

TH068    Metrowest HealthPlan

TH069    Metrowest Star Medicaid

77012    MidCoast IPA

76079    Midwest Health Partners

64084    Mississippi Physicians Care Network

13350    Moda Health

MCC02    Molina Complete Care of Virginia

38333    Molina Healthcare of CALIFORNIA

33373    Molina Healthcare of California (Encounters Only)

51062    Molina Healthcare of Florida

61799    Molina Healthcare of Idaho

20934    Molina Healthcare of Illinois

38334    Molina Healthcare of MICHIGAN

MLNNV    Molina Healthcare of Nevada

09824    Molina Healthcare of New Mexico

04423    Molina Healthcare of New Mexico SCI

20149    Molina Healthcare of Ohio

20554    Molina Healthcare of Texas

38336    Molina Healthcare of Washington

43174    Molina Healthcare of Washington (Encounters Only)


46299    Molina Healthcare South Carolina

SX109    Molina Healthcare Utah

50749    Mondial Assistance

16098    Monitor Life Insurance Company

01759    Monitor Life Insurance Company of New York

46161    Montifiore HMO

TRP1E    Monumental Life Insurance Company

TRCLF    Monumental Life Insurance Company (Cedar Rapids, IA)

TLINS    Monumental Life Insurance Company (Little Rock, AR)

TRLTC    Monumental Life Insurance Company(Hurst & Plano TX)

TRP1P    Monumental Life Insurance Company(Plano, TX)

37233    MPE Services Inc

80019    MSC Medical Service Company Group Inc

RP036    Multicare Connected Care

81883    Municipal Health Benefit Fund

34192    Mutual Health Services

MTAMA    MyTru Advantage

67788    NAHGA Inc.

53011    NALC

L0110    NAMCIGlobal Care


31626    Nascentia Health Options

45529    Nascentia Health Plus

ASHC1    National General

87020    National Guardian Life Insurance Company

52104    National Telecommunications Coop

52103    National Telecommunications Coop

52120    National Telecommunications Cooperative Association

75190    NCAS Fairfax VA

66055    Netcare Life and Health Insuranc

77076    Network Health Insurance CorpMed

39144    Network Health Plan of Wisconsin


98798    New Era Life

NYL11    New York Life - Long Term Care

11334    New York Network Management

81085    Next Level Health

38225    NGS American Inc

81264    Nippon Life Insurance Company of America

17516    North Shore LIJ Healthfirst

36347    Northern Illinois Health Plan

88027    Northern Nevada Trust Fund

NSA01    NorthStar Advantage


36346    Northwest Suburban IPA Illinois

23550    Northwestern Medicine Physicians Network

NWEST    Northwestern Medicine Physicians Network

71080    Novasys Health Network

37299    Nyhart

14142    NYS DOH UCP

OAKST    Oak Street Health

36400    Oak West Physician Association

L0140    Occular Benefits

45221    OhioRISE - Aetna Better Health of Ohio

65074    Olympus Managed Health Care

22321    One Call Medical

96277    OptiMed Health

20133    Optimum Healthcare Inc

65021    Orange County Health Care Agency

13382    Orthonet - Uniformed Services Family Health Plan

13383    Orthonet Aetna

RP039    Oscar - Health First Health Plans

OSCAR    Oscar Insurance

70454    PACE CNY

45114    PACE of Southwest Michigan, Inc

86711    PACE Southeast Michigan

PCFAD    Pacific Administrators

20416    PacificSource Community Solutions Medicaid


94115    Palo Alto Medical Foundation

04218    Pan American Life Insurance Group

RP099    Partners Insurance Company Medicare PPO

66008    Passport Advantage

61325    Passport Health Plan

20510    Patient Physician Cooperatives

27048    Payer Fusion

53226    Penn Behavioral Health

20172    Pennsylvania Pace

72126    Peoples Health Network

95397    Personal Insurance Administrators Inc Agoura Hills CA

30031    PHP TPA Services

91171    Physicans of Southwest Washington

57549    Physician Health Cooperative/SRRIPA


15749    Physicians AllianceStones River

36345    Physicians Care Network Rockford

37136    Physicians Health Association of Illinois

20398    Physicians Health Collaborative

37330    Physicians Health Plan

83276    Physicians Health Plan of Michigan Medicare

12399    Physicians Health Plan of Northern Indiana Inc

47027    Physicians Mutual Insurance Comp

39156    Physicians Plus Insurance Corpor


24735    Pinnacle Claims Management Inc

37287    Planned Administrators (Non Preferred Blue Providers)


73145    Preferred Community ChoicePCCSel

82048    Primary Health Network

56144    Primary PhysicianCare Inc

81502    Prime Health Choice

MNAUL    Prime Time Health/Aultcare

37315    PrismUnivera


93082    Prominence Health Plan of Nevada

80095    Prominence Health Plan of Texas

83352    Prominence HealthFirst of Florida Inc

37309    Protective Life Insurance Compan

48100    ProviDRs Care Network

35174    Qual Choice of Arkansas

73067    QuikTrip

57117    QVI Risk Solutions Inc

38221    Regency Employee Benefits

REHN0    Rehn and Associates

76066    Renaissance Physicians Organization

36396    Resurrection Health Care Preferr

74205    Right Care Scott & White

37331    RightChoice Benefit Administrators

RMC01    Riverside Medical Clinic

05178    RiverSpring Health Plans

SX141    Rocky Mountain Health Plan

31441    S S Healthcare Strategies

37137    Sage Technologies PBS


96400    San Diego PACE

33072    San Louis Obispo Select

50114    Sana Benefits

91184    Sanford Health Plan

RP035    Sanford Health Plan - Medicare Advantage

TP984    SANFORD HEALTH PLANS Repriced Claims


45552    Satellite Health Plan Inc

39045    Security Health Plan

37282    Select Benefit Administrators of America

36404    Self Insured Plans Naples FL

34131    SelfFunded Plans Inc

52214    Selman and Company

TRSEL    Selman Tricare Supplement

SWHMA    Senior Whole Health of Massachusetts

23249    Sentinel Management Services

TH081    Seton MAP Program

10002    Sheakley UniComp

30891    Sierra Medical Group

23250    Significa Benefits Services, Inc.

97691    Silver Stare PACE

SIM02    Simpra Advantage Inc. DOS after 12/31/2022

84076    Sinclair Health Plan

SISCO    SISCO Benefits

77306    Solano Regional Medical Group

76578    Solstice Benefits

06294    South Florida Musculoskeletal Care

35227    South Point Hotel Casino

25147    SouthCareHealthcare Preferred

77153    Southeastern Indiana Health SIHO

RP085    Southwestern Health Resources Clinically Integrated Network DOS after 12/31/2022

52190    Special Risk International

37116    St Therese Physician Association

73099    Standard Life and Accident Insurance Company

57492    Stones River IPA Amerivantage

15752    Stones River Regional IPA/Windsor

37301    Summit America Insurance Service

SIL01    Sunrise Advantage Plan of Illinois

SNY01    Sunrise Advantage Plan of New York

SPA01    Sunrise Advantage Plan of Pennsylvania

77318    Sutter Delta Medical Group

96176    Sutter East Bay Regional Hospital

94119    Sutter East Bay Regional Hospital Affinity

56621    Sutter SeniorCare PACE

36411    Swedish Covenant Hospital

88067    Tall Trees Administrators



RP012    TDS/SRRIPA/Clover


75133    Team Choice PNS

20212    Tethys Health Ventures

45210    Texas - Christus Health Plan

76048    Texas Childrens Health Plan - CHIP

75228    Texas Childrens Health Plan - Star

31403    Texas Independence Health Plan

TH089    Texas Premier Plan

75600    The City of Odessa

20356    The Health Exchange Cerner Corpo

95677    The Health Plan

59227    The MEGA Life Health Insurance

15750    TN IPA

251CC    Together with CCHP

31182    Total Community Care

12268    Total Senior Care

37230    TR Paul Inc

37284    TransChoice-Key Benefit Administrators

TRAN1    Transwestern Insurance Administrators, Inc.

36397    Trellis Health Partners

73117    Tribute SelectCare of Oklahoma

56089    Trillium Health Resources

62777    Trilogy Health Solutions Inc.

42137    TRISTAR Benefit Administrators (W. DesMoines, IA)


91078    Trusteed Plans Service Corporation

61425    Trustmark Small Business Benefits

66001    TX BCBS - CHIP/STAR

33104    TX HealthSpring

52629    UCare of Minnesota

55413    UCare Plans

92006    Udelhoven Health Plan

77022    Ultimate Health Plans

41206    Ultra Benefits Inc


52180    UMWA Health Retirement Funds

35198    Unified Group Services

62170    Unified Health Services - Worker's Compensation Claims Only

RP064    Unified Life Insurance Company

87042    Union Pacific Railroad

84132    United Medical Alliance

71412    United of Omaha

09830    University Family Care

46407    University Health Care Advantage

UIC67    University of Illinois

37601    University of Illinois at Chicago Div of Specialized Care for Children

45282    University of Maryland Health Advantage

25184    UPMC Vision Advantage

37324    Upper Peninsula Health Group TPA

90551    US Family Health Plan

13407    USFHP - St. Vincent Catholic Medical Centers of New York

12115    VA Fee Basis Programs

43259    Valor Health Plan

66126    Verdugo Hills Medical Group

25924    VieCare Life Beaver and Life Lawrence Counties

36477    Village Practice Management Company

63114    Viva Health Plan


SB915    VT BCBS

23051    Waterstone Benefit Administrators Outside Oklahoma

75261    WebTPA

36337    Weiss Health Providers

35245    WellSystems LLC

66124    West Covina Medical Group

80942    West Suburban Health Providers

68039    Western Health Advantage

37247    Western Mutual Insurance

RP083    Western Pennsylvania Electrical Employees Insurance Trust Fund

31048    Western Southern Financial Group

58213    WholeHealth Networks, Inc

93050    William C Earhart

SX162    Wisconsin Physicians Service - Third Party Pricing

13413    Womens Integrated Network Inc WIN Fertility

77080    WPPElderCare Wisconsin

60646    Yale University Health Plan

88057    ZELIS - Benefit Solutions